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Best Days Vintage

Returns Policy

 

SOMETHING YOU
WANT TO RETURN?

What a shame, we're just as disappointed as you are! But have no fear, we're here to satisfy you and to make things as simple as possible we offer a 14 day returns service to all our customers.  

ONLINE return policy

You can return any item purchased online that you are not completely happy with for a refund, within 14 days of receiving them. You can either pop into the shop or post it back to us. See below for steps on how to do this plus a few Terms & Conditions.

IN STORE Return policy

For purchases made in-store, we offer exchange only, within 14 days of purchase. Just pop into the store to pick your new favourite item! See below for a few Terms & Conditions that may apply.

To return an online purchase, please post back to the following address
28 Jubilee end, Manningtree, CO11 1UR, UK

Live in Colchester? Feel free to hand return your item to us in the store, and save yourself the return postage!
The Shop: 40 Eld Lane, Colchester, Essex, C01 1LS, UK


Terms & Conditions for
Returns & Exchanges

RETURNS & Exchanges

The following criteria must be met on inspection for both online returns and in-store exchanges:

  • All original tags must be attached

  • All items must be returned in the same condition they were received

  • All items have not been worn

  • All items are free of any odours

  • All items must be in saleable condition

Refunds

Your refund for online purchases will be issued to the same credit card you used for the original purchase. Please allow 1 week for processing.

RETURN POSTAGE

For all countries we unfortunately don't cover the cost of return postage.  We recommend that you use recorded mail and keep receipt of postage as we are not responsible for lost parcels by mail providers. If you wish to request reimbursement for postage due to an incorrectly advertised item, please email info@bestdaysvintage.co.uk

This does not affect your statutory rights.


Questions...Get in touch!

If you have any questions regarding your items you can check out our FAQ’s.
OR email info@bestdaysvintage.co.uk and we’ll get back to you
within 24 hours. Alternatively, get on the blower and ring
us at 01206 764824